Privacy Policy
Last updated: April 13, 2026
Your privacy is important to us. At Crystal River Behavioral Health ("we", "us", "our"), we are committed to protecting any information you provide through our website contact form. We do not share your information with any third parties. This Privacy Policy outlines how we collect, use, protect, and store your information.
1. Information We Collect
Through our contact form, we may collect the following personal data:
- Name
- Email address
- Phone number
- Any message or comments you include
We do not collect sensitive health information, medical history, diagnoses, or any identifiable health details via this form.
2. How We Use Your Information
We use the information you submit only to:
- Respond to your inquiry or request
- Provide information about our services
- Improve our site and services
Your information will never be sold, rented, or shared with external parties for marketing or commercial purposes.
3. Data Storage & Security
We take reasonable precautions to protect your data, including:
- Secure transmission using HTTPS
- Access controls: only authorized personnel can view contact form submissions
- Regular data backups and secure server storage
We retain form submissions for as long as necessary to respond to your message and to maintain records. After that, data is deleted or anonymized.
4. HIPAA & Protected Health Information
Our contact form does not collect any Health Insurance Portability and Accountability Act (HIPAA) “Protected Health Information” (PHI). We do not collect medical diagnoses, treatment details, or other sensitive medical information through the contact form. Should we ever implement form fields that collect sensitive health data, we will update our practices and may need to implement additional safeguards.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request we delete your data when it’s no longer needed.
- Restriction: Ask us to limit how we use your data.
- Withdrawal: You can withdraw consent for any future communications at any time.
To exercise these rights, please contact us using the information below.
6. Changes To This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The revised version will show a new “Last updated” date.
7. Contact Us
If you have questions or concerns about this policy, or you'd like to exercise your data rights, please reach out:
Email: privacy@crystalriverrecovery.com
Address: Crystal River Behavioral Health, 311 NE 4th Avenue, Crystal River, FL 34429